Store Policy
Ensuring Website Security
To enhance the safety, ease, and security of your online shopping experience, we implement Secure Socket Layer (SSL) technology. This technology encrypts the data transmitted over the internet. When SSL is active, you'll observe a padlock icon at the upper section of your web browser. By clicking on this padlock icon, you can access information about the registration of the SSL digital certificate.
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Additionally, you'll observe a change in the website address (URL) field at the top of your browser, as it will begin with 'https:' instead of the typical 'http:'. This alteration indicates the secure and encrypted nature of your connection.
Charging Payments
Your payment will be processed once your order is dispatched. Payment will be taken immediately after you place your order. It may take a few days depending on your credit card and/or bank for the actual charge to be reflected on your statement.
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You will only be charged for the items that have been shipped, in addition to any applicable delivery fees and taxes. These authorizations and charges will be displayed on your statement under the appropriate categories, listed as "kalamcreations.ca."
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Please be aware that we retain the right to accept, decline, or cancel any portion or the entirety of your order for any reason. In some cases, we may require additional verification before accepting your order, and it's important to note that your order is considered accepted only once it has been shipped.
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If we do cancel any part or the entire order, you will not incur any charges for the cancelled item(s) or order.
Privacy & Safety
Please see our privacy policy here.
Returns & Shipping
Please see our return and shipping policy here.
Payment Methods
• Credit / Debit Cards
• Apple/Google Wallet
• Offline Payments
Wholesale Inquiries
Thank you for considering Kalam Creations for your schools, libraries and businesses. If you are a school you can order online (online) or email us at info@kalamcreations.ca. For orders of more than 15+ books, please email us at info@kalamcreations.ca for wholesale pricing.
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