Shipping Policy
Shipping & Returns
At Kalam Creations, we strive to deliver your order with speed and reliability. We offer free shipping for all orders within Canada. International shipping rates vary based on location. Please allow 2-3 business days for processing and handling. We use a variety of shipping carriers including Canada Post, UPS, and FedEx. Once your order has shipped, you will receive a tracking number via email. If you have any questions or concerns about your order, please contact us at info@kalamcreations.ca.
Return & Exchange Policy
We gladly refund defective products within 15 days of purchase. Please email us with an image of the defect.
For a valid return, your item should remain in its original and unread condition, with the original packaging intact. Please email us so we may process the return. Refunds can take up to a week to be processed.
If you require an exchange please email us at info@kalamcreations.ca.
Shipping Policy